Privacy Policy

Alhuda CIBE – Data Privacy Policy

Alhuda CIBE (“we,” “our,” “us”) is committed to ensuring the protection, confidentiality, and responsible handling of all personal information collected through our website and services. This Data Privacy Policy explains how we collect, use, store, and safeguard your information, and reinforces our commitment to never misuse or share it beyond the scope of our services.

1. Information We Collect
We collect information solely for the purpose of delivering, improving, and managing our services. The types of information we may collect include:

1.1 Personal Information (Provided by You)

• Full name
• Email address
• Contact number
• Organization details
• Payment or billing information
• Any information submitted through forms or inquiries

1.2 Automatically Collected Information
When you visit our website, we may automatically collect:

• IP address
• Browser and device details
• Pages accessed and time spent
• Cookies and analytics data

This information is strictly used for website performance, security, and service enhancement.

2. Purpose of Data Collection
We use your information only for the following purposes:

• To deliver and manage our services
• To respond to inquiries and customer support requests
• To process registrations, payments, and transactions
• To send service-related notifications or updates
• To maintain and improve website functionality
• To ensure compliance with regulatory requirements

We do not collect data for any unrelated or unauthorized purposes.

3. No Sharing, No Selling, No Misuse
We take your trust seriously. Therefore:

• We do not share your information with any external parties except those strictly necessary to deliver our services (such as payment processors or IT service providers).
• We do not sell, trade, rent, or distribute your data to third parties under any conditions.
• We do not misuse your information in any way.
• All information remains confidential and is used only for legitimate operational needs within Alhuda CIBE.

Any partners or service providers we work with are bound by strict confidentiality and data protection agreements.

4. Data Security

We implement strong administrative, technical, and physical safeguards to protect your data from:

• Unauthorized access
• Loss or theft
• Alteration
• Disclosure

While no digital system can guarantee absolute security, we continuously strengthen our security controls to maintain the highest level of protection.

5. Cookies & Tracking Tools
Our website may use cookies or analytics tools to:

• Improve user experience
• Monitor website traffic
• Enhance performance

You may disable cookies via your browser; however, some features may not function properly.

6. International Data Handling
As a globally engaged organization, data may be processed in different regions. Regardless of location, we ensure your information is handled according to applicable data protection standards.

7. Your Rights
You may have the right to:

• Request access to your personal information
• Request corrections or updates
• Request deletion of your data
• Withdraw consent for communications
• Restrict or object to data processing

To make any such request, please contact us using the details below.

8. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

9. Children’s Data
Our services are not directed toward individuals under 13. We do not knowingly collect children’s data. If such data is identified, we will promptly delete it.

10. Changes to This Policy
We may update this Data Privacy Policy periodically to reflect operational needs or legal requirements. Updates will be posted on this page with the revised date.

11. Contact Us
For questions, concerns, or requests related to this Data Privacy Policy, please contact:

Alhuda CIBE
Email: [Insert Email]
Phone: [Insert Number]
Address: [Insert Address]

Alhuda CIBE – Company Policy

This Company Policy outlines the rules, procedures, and operational standards governing registrations, payments, refunds, online forms, group participation, and general service usage. These policies ensure transparency, fairness, and consistent service quality for all clients, participants, and users of Alhuda CIBE.

1. Registration Policy

• All registrations must be completed through our official online forms or authorized representatives.
• Registration information must be accurate, complete, and verifiable.
• Confirmation of registration will be provided via email or official communication channel.
• Alhuda CIBE reserves the right to accept or reject any registration based on eligibility or compliance criteria.

2. Payment Policy

• Payments must be made through approved payment gateways or bank transfer channels.
• All fees must be paid in full prior to the commencement of any program, course, or service.
• Payment details and receipts will be electronically issued upon completion of transactions.
• Any issues with payment processing must be reported immediately for resolution.

3. Refund Policy

• Refund requests must be submitted in writing via our official contact channels.
• Refunds may only be issued under the following conditions:
  • Program cancellation by Alhuda CIBE
  • Duplicate payments
  • Exceptional circumstances (reviewed on a case-by-case basis)
• Refunds for voluntary withdrawals are subject to the following:
  • Before program start: Up to 50% refundable
  • After program start: Non-refundable
• Refunds will be processed within 14–30 working days.
• Transaction charges or administrative fees may be deducted where applicable.

4. Online Form Policy

• All online forms must be completed accurately to avoid delays or disqualification.
• Submitted information will be used solely for service-related purposes.
• False or misleading information may result in cancellation of registration or services.
• Users are responsible for keeping their submitted information updated.

5. Group Participation Policy

• Participants joining our groups (WhatsApp, Telegram, email groups, etc.) must adhere to group rules.
• Group platforms are strictly for educational, informational, or program-related communication.
• Misuse of group platforms—including spam, irrelevant posts, promotions, or harmful content—is strictly prohibited.
• Alhuda CIBE reserves the right to remove any participant who violates group rules.

6. Code of Conduct

• Professional behavior is expected from all participants across platforms, programs, and communication channels.
• Abuse, harassment, or inappropriate conduct will result in immediate disciplinary action.
• Participants must comply with all outlined guidelines and instructions from Alhuda CIBE representatives.

7. Data & Privacy Compliance

• All collected data is kept confidential and used only for service-related purposes.
• We do not share, sell, or misuse personal information submitted through any form, platform, or interaction.
• Users may request updates or corrections to their information at any time.

8. Service Delivery Policy

• Alhuda CIBE ensures high-quality training, consulting, and informational services.
• Program schedules, content, and delivery methods may be updated when necessary.
• Participants will be notified of any major changes to programs or services.

9. Terms of Communication

• Official communication will be conducted through verified channels only.
• Participants are responsible for checking their email and group messages for updates.
• Alhuda CIBE is not responsible for missed information due to inactive communication channels.

10. Policy Updates

• Alhuda CIBE may update this Company Policy as needed.
• Revised versions will be posted with an updated date.
• Continued use of services implies acceptance of updated policies.

11. Contact Information
For questions or clarifications regarding this Company Policy, contact:
Alhuda CIBE
Email: [Insert Email]
Phone: [Insert Number]
Address: [Insert Address]